Bookings, check-in and a concierge around the clock — without paying commission to Booking.com. A guest asks at 2am how to find you; Imane answers straight away, in their language.
In development · Free beta for the first 10 businesses
Booking.com takes 15–20% of every reservation. And when the guest arrives, you are the one who hears about the problems.
A guest writes at 11pm asking whether you have parking. You read it the next morning. Booking lost.
Calls in the middle of dinner service: 'what time is breakfast?'. Information already on your website that nobody reads.
Every language a guest speaks is another headache — French, English, German. Your team cannot cover it.
Slow check-in. A queue at the desk. A poor first impression.
This is what happens once it is switched on:
You take direct bookings on your own site instead of through Booking.com — the guest pays the same, you keep the commission.
The bot answers in 9 languages about opening times, parking, pets, breakfast and how to reach the hotel.
Digital check-in before the guest arrives. They do the paperwork from their phone and pick the key up in 30 seconds.
Automatic messages: confirmation, cancellation policy, arrival details, a survey after the stay.
You look after the guest. Imane handles the rest.
What the Hotel Pack does:
No commission to Booking.com. Secure online payment, automatic confirmation.
A bot in 9 languages: Spanish, English, French, German, Italian, Portuguese…
The guest fills their details in before arriving. No queue.
Recommendations around the hotel — restaurants, things to do — picked for that guest.
The guest writes wherever they like. The answer goes back on the same channel.
Housekeeping hears about a check-out, maintenance hears about a complaint.
Asks for a Google or TripAdvisor review automatically at check-out.
Occupancy, direct revenue versus OTA, NPS, average time to answer.
A fixed monthly price. No commission per booking. Clear return.
Leave us your email and we will tell you when it launches. Free beta for the first 10 businesses.
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